How to buy a mattress online

Buying a mattress online can be a tricky task and can cause trouble at the best of times, but the satisfaction you can get from ordering your own can feel like a great achievement.

The mattress you choose is a big decision – you’ll be relying on it to get a good nights’ sleep every night for many years! – so it’s no surprise that there are a lot of variations to choose from.

From narrowing down your prospective mattresses to learning how to measure your bed frame, we share all the tips you need to know before you buy a mattress online:

Decide what you like

A small bit of research before setting your heart on ‘the one’ is essential when it comes to buying a mattress online that you’re going to get a worthy-nights’ sleep out of.

Is it a back care mattress you’re after that is firm enough to support your body with a deluxe topping? Or maybe the pocket sprung mattress with a high spring count for increased comfort? Or perhaps you need a bespoke sized mattress which is not available at a standard bed retailer?

Knowing the mattress type that you are best suited to is the key to buying one successfully online so determining the firmness, material, size and budget is important to factor into your decision.

Finding an online store

A reputable online mattress retailer will be able to provide you with all of the information you need before you make your purchase, with aftercare advice being included in their service. If in doubt, call the retailer and ask if they can give you any advice.

It’s also great to check for online reviews before you decide to choose an online company, as well as ensuring that their product descriptions fit exactly what you need.

Choosing mattress and bed. Close-up of female hand touching and testing mattress in a store. Copy space.


Delivery Times

The timescale in which you should be expecting your mattress to arrive in may also play an important role in deciphering which one to choose.

Made-to-measure mattresses that are customised and tailored specifically for your requirements should be expected to take slightly longer. This may be up to 6 weeks.

Measure up!

Once you’ve found your online store and decided on the type of mattress you like, it’s time to measure up!

The size of your room along with the width and height of your bed base is key to determining the size of mattress that you need, whilst the thickness of the mattress itself may be an important factor for deep-set bed bases.

It is very important to provide accurate measurements for your mattress requirements, as you may not be eligible for a refund if you provide the wrong measurements. So always take your time when measuring your room and bed base, and double check each measurement to make sure they’re 100% accurate– you can always ask a friend or family member to lend you a hand!


Think you’re ready to buy a mattress online? Get in touch today and let us help you find the best mattress for you, helping you to enjoy a great nights’ sleep every night.